WHMCS is one of the most popular billing systems for web hosting companies. Despite this fact there are many small caveats and grudges you will find with the WHMCS platform.

For example, when a customer is passed to an order page using a link with a promotional code or with an existing promo code applied the order summary does not show the discounted total. The discounted total is only shown on the checkout page. How stupid? This simple mistake by WHMCS’s developers can not only increase customer cart abandonment rates but also confuse the customer whether the discount is applied or not. Put simply, it grinds my gears as well. Continue reading…